VISIT OUR NEW
STORE IN NEW YORK
294 Bay Meadows Ave.
Bay Shore, NY 11706
FREQUENTLY ASKED QUESTIONSWill I receive the same product that I see in the picture?
Images shown on the website may or may not be 100% accurate as of the actual product. This may happen because the product has recently updated or there is some internal image error with the website. But you will not receive a completely different product. If there are any issues with an order, please do contact us. We do value 100% customer satisfaction.Where can I view my sales receipt?
Once you make a purchase, you should receive a receipt automatically sent to the email you specified. We could also provide an additional invoice if you request. If you have not received the email, please check your spam/junk folder. If any issues, please contact us and we can get them resolved for you.How can I return an item?
If you have issues with the product you have received, please email us with the reason for the return and we can get the return process started for you. Please note all items eligible for return must be sent back in their original packaging. You can return an item only in the first 14 days after you have received it.Will you restock items indicated as “out of stock?”
We try to keep the website up to date with our best efforts. If we restock the items, we will try to update the site soon as possible. But you can always contact us to get updates regarding product stock.Where can I ship my order?
We currently support worldwide shipping. Please do provide the exact address in order to receive your product in a timely manner. If your address is located in a hard-to-reach area, please do provide us with additional shipping information.
Estimated Canadian shipping times vary by province:
Ontario & Quebec: 1-4 business days
Manitoba, Alberta, Saskatchewan: 3-7 business days
British Columbia: 2-5 business days
Nova Scotia, New Brunswick, PEI: 2-6 business days
Newfoundland: 4-7 business days